PRIVACY POLICY
Last Updated: August 23, 2026
At TimelessListening.com (“Timeless Listening,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you.
By using TimelessListening.com, you acknowledge the practices described in this Privacy Policy.
1. OUR PRIVACY PRINCIPLE
Timeless Listening follows a simple principle:
We collect only the information reasonably necessary to provide and manage our Services.
We do not want to know more about you than we need to provide you with a reliable audiobook listening service.
In particular:
We do NOT collect or store:
Full credit card numbers;
Debit card numbers;
CVV/CVC security codes;
Online banking passwords;
Your PayPal password.
Payments are processed through PayPal or other authorized third-party payment providers.
2. INFORMATION WE COLLECT
Depending on how you use our Services, we may collect the following information.
2.1 Account Information
When you create a Timeless Listening account, we may collect:
Name;
Email address;
Password credentials in protected/hashed form;
Phone number, where required by our registration system or applicable circumstances;
Account creation date;
Account status.
Your email address is particularly important because it is used to:
Confirm your account;
Sign in to Timeless Listening;
Reset your password;
Communicate important account information;
Manage your membership.
3. PAYMENT INFORMATION
Timeless Listening does not directly collect or store your full credit or debit card
information.
Membership payments are processed through PayPal or another authorized payment provider.
When you make a payment, we may receive limited information necessary to:
Confirm that your payment was successful;
Identify your transaction;
Activate your membership;
Determine your membership plan;
Manage membership expiration;
Handle payment-related customer support;
Prevent fraud or unauthorized transactions;
Maintain appropriate accounting records.
This information may include a transaction ID, payment status, membership plan,
transaction date, amount paid, and other limited information made available to
us by the payment provider.
We do not need to receive or store your:
Credit card number;
Debit card number;
CVV/CVC;
PayPal password;
Online banking password.
Your use of PayPal is also governed by PayPal's own privacy policy and terms.
4. INFORMATION ABOUT YOUR MEMBERSHIP
When you purchase a membership, we may store information such as:
Membership plan;
Membership start date;
Membership expiration date;
Payment status;
Transaction or subscription reference;
Account status.
This information is necessary to provide access to the audiobook library during your membership period.
5. LISTENING AND USAGE INFORMATION
To operate, maintain, secure, and improve the Services, we may collect limited technical or usage information.
Depending on the technology used by our website, this may include:
Pages visited;
Audiobooks or content accessed;
Date and time of access;
Approximate geographic information derived from IP address;
Browser type;
Device type;
Operating system;
Referring website;
Technical logs;
Security-related events.
We may use this information to understand how our Services are used, improve the website and audiobook experience, troubleshoot technical problems, detect abuse, and maintain website security.
6. COOKIES AND SIMILAR TECHNOLOGIES
TimelessListening.com may use cookies and similar technologies.
Cookies may be used for purposes such as:
Keeping you signed in;
Maintaining your membership session;
Remembering preferences;
Providing essential website functionality;
Understanding website usage;
Improving website performance;
Protecting the website against fraudulent or abusive activity.
Some cookies may be provided by third-party service providers.
You may be able to control or disable certain cookies through your browser settings.
However, disabling essential cookies may affect your ability to sign in or use certain features of the Services.
Where applicable law requires consent for non-essential cookies or similar
technologies, we will seek the appropriate consent.
7. HOW WE USE YOUR INFORMATION
We may use information collected through the Services to:
Provide the Services
Create and maintain your account;
Authenticate users;
Provide access to audiobooks;
Activate and manage memberships;
Process membership-related requests.
Communicate with you
Send account confirmation emails;
Send password-reset messages;
Respond to support requests;
Send important service or security notices;
Communicate information relating to your membership.
Maintain security
Detect unauthorized access;
Prevent fraud;
Investigate suspicious activity;
Protect our website and users;
Maintain technical security.
Improve the Services
Understand how users interact with the website;
Improve navigation and functionality;
Improve the audiobook listening experience;
Identify technical problems;
Develop new features and services.
Comply with legal obligations
We may process information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or other lawful obligations.
8. EMAIL COMMUNICATIONS
We may send you emails that are necessary to operate your account, including:
Account verification;
Password reset;
Membership activation;
Membership expiration notices;
Payment-related notices;
Security notifications;
Important changes to our Services or policies.
These are service-related communications and may be sent even if you do not subscribe to optional marketing communications.
If we introduce optional marketing emails, we will provide an appropriate way to unsubscribe from them.
9. WE DO NOT SELL YOUR PERSONAL INFORMATION
Timeless Listening does not sell your personal information.
We do not sell or rent your name, email address, membership information, or other personal information to third parties for their own marketing purposes.
10. WHEN WE MAY SHARE INFORMATION
We may share limited information with trusted service providers when necessary to operate the Services.
These providers may include:
Website hosting providers;
Website and software providers;
Payment processors such as PayPal;
Email delivery providers;
Security providers;
Analytics providers;
Technical support providers;
Other vendors necessary to operate the Services.
We aim to provide these service providers only with the information reasonably necessary for them to perform their services.
We may also disclose information:
When required by applicable law;
In response to valid legal requests;
To protect our rights or property;
To prevent fraud or abuse;
To protect the safety of users or others;
In connection with a business transfer, merger, acquisition, restructuring, or sale of assets.
11. PAYPAL AND THIRD-PARTY PAYMENT SERVICES
Timeless Listening uses PayPal as a payment provider.
When you choose to pay through PayPal, you may be redirected to or interact with PayPal's payment environment.
Payment information submitted to PayPal is subject to PayPal's own privacy practices.
Timeless Listening does not receive your PayPal password or full payment card
credentials.
We may receive limited transaction information necessary to confirm and manage your purchase.
For more information about how PayPal handles personal information, please review PayPal's applicable privacy documentation.
12. DATA SECURITY
We take reasonable technical and organizational measures to protect personal
information against unauthorized access, alteration, disclosure, loss, or
destruction.
These measures may include:
HTTPS/TLS encryption;
Access controls;
Password protection;
Secure password storage practices;
Administrative access restrictions;
Security monitoring;
Regular software updates;
Backups and recovery procedures;
Limiting access to personal information to people who reasonably need it.
However, no internet-based system can be guaranteed to be completely secure.
Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
13. PASSWORD SECURITY
Your Timeless Listening account password should be unique and should not be shared with other people.
We will not ask you to provide your password through an unsolicited email.
If you believe that your account credentials have been compromised, please change your password and contact us promptly.
14. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing and maintaining your account;
Managing your membership;
Maintaining appropriate transaction records;
Resolving disputes;
Preventing fraud and abuse;
Complying with legal obligations;
Enforcing our agreements.
When information is no longer reasonably required, we may delete, anonymize, or
securely dispose of it, subject to applicable legal and accounting requirements.
15. YOUR PRIVACY CHOICES AND RIGHTS
Depending on your country or region, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of certain personal information;
Request restriction of certain processing;
Object to certain processing;
Request a copy of certain information;
Withdraw consent where processing is based on consent;
Lodge a complaint with an applicable data-protection authority.
These rights may be subject to limitations or exceptions under applicable law.
To exercise a privacy right, please contact us using the contact information provided below.
16. DELETING YOUR ACCOUNT
You may request deletion of your Timeless Listening account by contacting us.
When you request account deletion, we may delete or anonymize personal information associated with your account where legally and technically appropriate.
However, we may retain certain information where necessary to:
Comply with legal obligations;
Maintain financial or accounting records;
Resolve disputes;
Prevent fraud;
Enforce our agreements;
Protect our legal rights.
Deleting your account may also result in the loss of access to your membership and the Services.
17. CHILDREN'S PRIVACY
Timeless Listening offers some children's audiobooks, but the availability of children's content does not mean that children are necessarily permitted to create their own accounts.
Unless otherwise expressly stated, our Services are intended to be used by adults and individuals who are legally able to enter into the applicable agreement.
Parents and guardians are responsible for determining whether content is appropriate for their children and for supervising children's use of internet services where appropriate.
If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted by applicable law, we will take reasonable steps to delete that information.
18. INTERNATIONAL USERS
Timeless Listening may be accessed by users in different countries.
As a result, your personal information may be processed or stored in countries other than your country of residence.
Different countries may have different data-protection laws.
Where required by applicable law, we will take appropriate measures when transferring personal information internationally.
19. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services, including PayPal and social-media platforms.
We are not responsible for the privacy practices, security, or content of third-party
websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
20. THIRD-PARTY SERVICE PROVIDERS
Timeless Listening relies on selected third-party providers to operate parts of the
website and Services.
These may include providers for:
Hosting;
Website infrastructure;
Payment processing;
Email delivery;
Security;
Analytics;
Customer support;
Cloud storage or technical services.
We seek to work with service providers that maintain appropriate security and privacy practices.
21. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
Our Services;
Technology;
Legal requirements;
Security practices;
Business operations.
When we make changes, we will update the “Last Updated” date at the top of this
Privacy Policy.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
22. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Timeless Listening
Website: TimelessListening.com
Email: contact@timelesslistening.com
23. APPLICABLE LAW
This Privacy Policy is intended to comply with applicable privacy and data-protection requirements.
Your specific privacy rights may depend on the country or jurisdiction in which you reside.
Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be limited or excluded.